Moving house is often cited as one of life's most stressful events, and managing your gas and electricity supply efficiently can feel like another burden on an already long to-do list. Many people searching for "moving house gas and electricity" are really asking how to avoid unexpected bills and ensure a smooth energy transition. It is a fair question - once you start looking, every energy supplier seems to promise something slightly different, and the process can quickly become confusing.
This guide cuts through the noise, offering a clear, practical roadmap for managing your energy when you move. We will cover everything from notifying your current suppliers to setting up your new accounts, ensuring you can focus on making your new house a home, not worrying about your energy bills.
Making your new house a home means ensuring your energy is sorted from day one. Fuse Energy offers a straightforward way to manage your gas and electricity, putting you in control through our app. Get started with Fuse Energy by clicking here.
Enter your address to get a quote and see how much you could save
The key to a stress-free energy move lies in preparation. A little planning before you pack your first box can save you a lot of hassle and potential costs down the line.
Moving day is hectic, but taking accurate meter readings at both your old and new properties is one of the most important tasks to complete. This simple step can save you from estimated bills and potential disputes with suppliers later on.
On the day you move out, take clear, accurate meter readings for both your gas and electricity meters at your old property. Note down the date and time you took them, and ideally, take a photo as proof. Submit these readings to your current suppliers as soon as possible. This ensures your final bill is based on your actual usage, not an estimate. For detailed guidance, refer to our electricity meter reading guide. Meter readings are essential for accurate billing.
As soon as you gain access to your new property, locate the gas and electricity meters and take initial readings. Again, note the date and time, and take photos. These readings will be the starting point for your energy consumption at the new address. They are crucial for correct billing and account setup with the existing suppliers or a new one. You will also need to identify who the current suppliers are if you have not already. For gas meters, you can find specific instructions in our gas meter reading guide.
Once the boxes are in and you have settled in, it is time to sort out your energy supply for your new home. This involves identifying the existing suppliers and then deciding whether to stick with them or switch to a preferred provider.
If you did not manage to find out who supplies your new home before moving in, do not worry. For electricity, use "What's My Supplier?" (supplier.nationalgrid.co.uk) or contact your local Distribution Network Operator (DNO). For gas, use Find My Supplier (findmysupplier.energy), which tells you which supplier is responsible for the gas meter. Most energy suppliers can also help you identify the current provider if you give them your new address.
Once you know who the current suppliers are, you have two main options:
Moving house is stressful enough without complicated energy transfers. Fuse Energy aims to simplify this process, offering an app-first approach that puts you in control.
Fuse Energy's modern, vertically integrated approach aims to remove the traditional friction and complexity often associated with energy suppliers during a house move. Our app simplifies managing your energy account, including notifying us of a move and submitting meter readings, making the process transparent and controllable from your phone. This aligns with our belief that you should be able to use more energy, not less, ensuring your new home is comfortable and fully powered from day one, rather than rationing. When switching to Fuse, you do not need to contact your previous supplier separately to notify them of the move, as Fuse sorts out the switch through industry systems. Your only responsibility is to provide final meter readings.
With Fuse, you can manage much of your energy transition directly through our app. Customers can log into their Fuse Energy account using their registered phone number or verified email address via a one-time password (OTP) or magic link. You can submit meter readings for manual meters via the Fuse app, or for online smart meters, readings are often sent automatically. This emphasis on app-first management provides ease and transparency in energy transitions, directly addressing the stress of moving by offering a seamless energy solution.
One common challenge during onboarding is address matching. Gas and electricity meters are often registered under slightly different addresses in national databases, which can make it tricky to find both fuels when searching by address. If you encounter this, you can search using the supply number (Meter Point Administration Number (MPAN) for electricity, Meter Point Reference Number (MPRN) for gas) directly in the Fuse app, or send a photo of your meter so our team can look up the meter serial number. Fuse Energy is regulated by Ofgem in Great Britain, ensuring compliance with industry standards throughout this process1.
Even with careful planning, questions can arise. Here are some common queries about moving your energy supply.
If you are unsure who supplies your new property, you can find out via the consumer look-up services. For electricity, use "What's My Supplier?" (supplier.nationalgrid.co.uk) or contact your local Distribution Network Operator (DNO). For gas, use Find My Supplier (findmysupplier.energy), which runs on Xoserve's national gas database. Most energy suppliers can also help you identify the current provider if you give them your new address.
If your new home has a smart meter, it should continue to function. For online smart meters, readings are often sent automatically to your supplier. However, if you are switching to a new supplier, they may need to connect to your smart meter, which can take a few weeks. In the meantime, you might be asked to provide manual readings.
The Priority Services Register (PSR) is a free support service that helps energy suppliers identify and support customers who may need extra assistance during power cuts or other issues. You might be eligible if you are of state pension age, have a disability or long-term health condition, rely on medical equipment, or have young children. The PSR provides extra support for eligible vulnerable customers during energy supply changes and interruptions. If you or someone in your household could benefit from this, contact your energy supplier to register. Fuse Energy can also help you register for the PSR once your supply is active with us.
Moving house is a big step, and sorting out your energy should not add to the burden. Fuse Energy offers clear pricing, real-time usage data, and 24/7 human customer support to make your energy transition smooth and stress-free. Switching to Fuse takes as little as 3 minutes, so you can take control of your bills from day one. Click here to switch to Fuse Energy today and start saving. Find out more about our mission to deliver abundant, cheap, clean energy by clicking here.
For the avoidance of doubt, this article is provided for informational purposes only and is not intended to constitute legal or financial advice. The author and/or Fuse Energy shall not be responsible for any losses arising out of any reliance on the information contained herein.