Moving home energy setup checklist
Moving into a new home in the UK can feel like a whirlwind of boxes, paperwork, and endless to-do lists. Amidst the chaos, setting up your energy supply often becomes a source of stress, yet it is a critical step to ensure transparent billing and a smooth transition. Many UK adults moving house are really asking how to avoid estimated bills and get their new home powered without a fuss.
Fair question - once you start looking, every energy supplier seems to promise something slightly different. This guide will walk you through the essential steps to get your energy sorted, from identifying your new property's supplier to understanding your tariff options, ensuring you can focus on building the future you imagined in your new home.
When you are moving home, getting your energy sorted quickly and clearly is key. Fuse Energy makes it simple to manage your new home's energy from day one, with transparent billing and easy app management. Get started with Fuse Energy for your new home here.
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Initial steps when you move in
Getting your energy sorted starts the moment you get the keys. A few key actions can save you a lot of hassle and money down the line.
Identify your current supplier
Before you can do anything else, you need to know who is currently supplying gas and electricity to your new property. This information might be in the TA6 form provided by the sellers, but if not, there are ways to find out. For electricity, you can use the Meter Point Administration Number (MPAN) to identify the supplier. For gas, you will need the Meter Point Reference Number (MPRN). These unique numbers are tied to the property itself, not the previous occupant, and remain the same even if suppliers change. You will typically find your MPAN and MPRN on existing energy bills for the property.
Take accurate meter readings
This is perhaps the most crucial step on moving day. As soon as you gain access to your new home, locate your electricity and gas meters and take a clear, accurate reading. It is a good idea to take a photo of the meter readings for your records, complete with a timestamp, in case of any future queries. These initial readings will ensure you are only billed for the energy you use from the moment you move in, preventing you from paying for the previous occupants' consumption. Remember to also take final meter readings at your old property. If you are switching to Fuse, we will handle forwarding these to your previous supplier once you provide them via the Fuse app (for manual meters) or automatically (for smart meters) to ensure your final bill is correct.
Understanding your energy supply
Navigating the world of energy supply can feel like learning a new language, but a few key terms will help you understand your options.
MPAN and MPRN explained
As mentioned, your electricity supply is identified by a Meter Point Administration Number (MPAN), and your gas supply by a Meter Point Reference Number (MPRN). These numbers are unique to your property and are essential for any energy-related query, from identifying your supplier to switching tariffs. They are not the same as your meter's serial number, which identifies the physical meter itself. You will typically find your MPAN and MPRN on existing energy bills for the property.
Deemed contracts and your options
When you move into a new property and start using energy without having formally agreed a contract with a supplier, you will automatically be placed on a 'deemed contract' with the existing supplier1. These contracts are legally enforceable, even if you have not signed anything. The catch? Deemed contracts are often on the supplier's standard variable rate, which can be significantly more expensive than other available tariffs.
Ofgem, the UK's energy regulator, oversees these contracts, ensuring suppliers publish their rates and that you can terminate a deemed contract at any time without exit fees. This means you have the right to switch to a better deal once you have moved in and identified your supplier.
Choosing your energy provider
Once you have settled in and understand your basic energy setup, it is time to consider your long-term energy partner.
Why switch to Fuse Energy?
Fuse Energy aims to make managing your home's energy straightforward and transparent, allowing you to focus on enjoying your new home rather than worrying about bills. Fuse's app provides an easy way for new movers to manage their energy account, submit readings, and view clear billing information. Bills are issued on the 2nd working day of each month, covering usage from the 1st to the last day of the previous month.
The benefits of smart meters
If your new home does not have a smart meter, or if you are considering an upgrade, it is worth exploring the benefits. Smart meters automatically send your readings to your supplier, eliminating estimated bills and providing accurate usage data. This real-time information, often accessible via an in-home display or app, can help you understand and manage your energy consumption, potentially leading to savings. Furthermore, smart meters can unlock eligibility for specific tariffs — the Fuse EV tariff, for example, requires a smart meter plus a compatible connected EV charger. Smart meter upgrades are free and arranged through your energy supplier.
Managing your Fuse Energy account
Fuse is designed to simplify your energy management through its intuitive app.
Easy app management
The Fuse app puts control directly in your hands. You can easily submit meter readings, track your energy usage, and view your billing history. The app is designed to be user-friendly, providing a clear overview of your energy consumption and costs without jargon. This transparency helps you stay on top of your energy, avoiding surprises and giving you peace of mind.
Transparent billing and payments
Fuse believes in clear, understandable billing. Your bills are issued on the 2nd working day of each month, covering your usage from the 1st to the last day of the previous month. This consistent schedule allows you to forecast and manage your energy expenses effectively. Payments are typically taken 3-5 working days after the bill is issued. Fuse uses your phone number for login, not a traditional account number, streamlining access to your energy details.
Key takeaways for a smooth move
Moving home is a fresh start, and getting your energy right from day one can set a positive tone.
Do not delay your energy setup
Procrastination can be costly. Delaying your energy setup can leave you on an expensive deemed contract for longer than necessary. By taking initial meter readings, identifying your supplier, and contacting them promptly, you can take control of your energy costs from the outset.
Know your rights as a consumer
Ofgem is the UK's energy regulator, ensuring fair practices and protecting consumers. You have the right to switch energy suppliers, and if you are on a deemed contract, you can switch without penalty. Additionally, if you or someone in your household needs extra support due to age, health, or disability, you may be eligible for the Priority Services Register (PSR). This free service provides additional help, especially during power cuts or supply interruptions. Contact your energy supplier to register for the PSR if you believe you are eligible.
Moving home is a big step, and sorting out your energy should not add to the stress. Fuse Energy offers a modern, transparent approach to managing your energy, with clear billing, easy app management, and 24/7 human support. Switching to Fuse is quick and simple, often taking just a few minutes, so you can get on with enjoying your new home. Click here to switch to Fuse Energy today and experience energy management designed for you. Learn more about our commitment to a better energy future by visiting our mission page.
References
- Ofgem. Guidance on Deemed Contracts
Disclaimer
For the avoidance of doubt, this article is provided for informational purposes only and is not intended to constitute legal or financial advice. The author and/or Fuse Energy shall not be responsible for any losses arising out of any reliance on the information contained herein.
Moving house gas and electricity checklist
