Understanding your smart meter monitor (also known as an in-home display (IHD) can help you stay in control of your energy usage and bills. This guide explains how IHDs work, what they show, and how they help you manage your energy more effectively.
Take the stress out of meter readings and billing for good. With Fuse Energy, you can choose between typing in your meter reading or taking a photo of it in our app if you don’t have a connected smart meter and we’ll handle the rest. Get clear bills, real-time half-hourly usage data, 24/7 human customer support, and a modern energy experience designed around you. Click here to switch to Fuse Energy today in as little as 3 minutes, save annually on your bills, and see how simple energy can be.
A quick checklist for smart meter monitors
- Check if your IHD is connected by making sure the usage reading matches that on your meter.
- Use it to monitor real-time energy usage.
- Compare usage across different times of day.
- Use the data to reduce your bills.
An IHD is a device that shows your electricity and gas usage in real time. It connects directly to your smart meter and displays how much energy you are using and what it costs.
Your smart meter records your energy usage and sends the data to your supplier. The IHD then displays this information locally, allowing you to see your usage instantly. This helps you understand how your energy use changes throughout the day. With Fuse Energy IHDs, you can simply let us know once you’ve received it and we can connect it to your meters for you.
IHDs make your energy usage visible and easy to understand. Instead of waiting for a bill, you can see how much energy you are using in real-time. This makes it easier to adjust your habits and reduce your overall energy costs.
Sometimes, IHDs may stop working or lose connection. IHDs connect to your meters via the Home Area Network (HAN) so your meter can still be connected without your IHD being connected. If it isn’t a HAN issue, then your IHD may be faulty. At other times, IHDs may disconnect after switching supplier.
What to do if your IHD isn’t working
If your IHD isn’t working, check that it is powered on and close to your meter. Restarting the device can often resolve any issues. If the problem continues, your supplier can help diagnose whether the issue is with the display or the meter connection.
Managing your energy shouldn’t feel like a chore. With Fuse Energy, you get real-time, half-hourly usage data in the app and website if you have a connected smart meter, so you can see exactly how much you’re using and stay in control of your usage. Our app functions as an IHD in your pocket, so you’re never left in the dark about how much you’re using or what your bills are. Our 24/7 human support team is always on hand with fast response times of under 5 minutes whenever you need help. Click here to switch to Fuse Energy in as little as 3 minutes and find out about our mission by clicking here.
Do I need an IHD?
If you prefer to have a display in your home that shows your energy usage and costs throughout the day, you may benefit from an IHD. Alternatively, you can use your supplier’s app. Fuse Energy’s app functions the same as an IHD with the added benefit of it being in your pocket.
What if my smart meter monitor stops working?
Check the power and connection first. If it still doesn’t work, contact your supplier for support.
How can I switch to Fuse Energy?
Switching to Fuse Energy is simple and can be done in as little as 3 minutes by completing the online onboarding process here.
Disclaimer
For the avoidance of doubt, this article is provided for informational purposes only and is not intended to constitute legal or financial advice. The author and/or Fuse Energy shall not be responsible for any losses arising out of any reliance on the information contained herein.
Previous article in this series
Next article in this series
