Moving to a new address and your utilities

Published on 25 May 2026

Moving to a new address in the UK often feels like an endless series of tasks and notifications. Many people searching for "what to do when you move to a new address" are really asking how to navigate the maze of utility transfers and service updates without missing a crucial step. This guide cuts through the complexity, offering a clear path to setting up your new home, ensuring your energy is effortlessly managed from day one.

When you are moving to a new address, managing your energy should be simple. Fuse Energy offers a modern approach to energy, making it easy to set up and manage your accounts at your new property. Discover how straightforward energy can be by visiting Fuse Energy.

Planning your move to a new address

A successful move hinges on thorough preparation. Starting early and establishing a clear plan can alleviate much of the stress associated with relocating.

Creating your moving timeline

Effective planning begins with a comprehensive timeline. Start by marking your moving date and then work backwards, assigning tasks to specific weeks and days. This should cover everything from decluttering and packing to, crucially, informing relevant organisations about your change of address.

Setting key dates and deadlines

Pinpoint critical deadlines, such as the notice period for your current tenancy, booking removal services, and arranging for utility disconnections and new connections. For instance, if you are looking to move your BT Broadband to a new address or move your Sky broadband to a new address, providers often require several weeks' notice. Planning ahead for how to move your fibre to a new address is essential to avoid service gaps.

Notifying organisations about your new address

Once you have moved to a new address, a significant number of organisations need to be updated. Overlooking this can lead to administrative issues, missed communications, or even potential security risks.

• Financial institutions: Your bank, credit card providers, and any other financial institutions should be among the first to be notified. This ensures your statements and any new cards are sent to the correct address, helping to safeguard against fraud. Most updates can be done conveniently online or via a quick phone call.
• Healthcare providers: Registering with new doctors, dentists, and other healthcare services in your new area is a priority. If you have moved to a new address, ensure your previous medical records are transferred to your new practice. Remember to update any specialists or hospitals you attend as well.
• Subscriptions and services: Update your address for all subscriptions, from streaming platforms and magazines to gym memberships. This prevents service interruptions and ensures you continue to receive what you have paid for. Do not forget any regular delivery services you use.

Managing utilities when moving to a new address

Handling utilities at both your old and new properties is often one of the most time-consuming aspects of moving. Proper management ensures you have essential services, like power and internet, from the moment you step into your new home.

Electricity and gas supply

You will need to provide a final meter reading from your old property. If you are switching to Fuse Energy, we will handle notifying your previous supplier of your move, and you can submit your final meter reading via the Fuse app (or it will be automatic with a smart meter). If you are not switching to Fuse, you will need to contact your previous supplier directly to notify them of your move and provide your final reading. Fuse Energy is a retail energy supplier in the UK, providing gas and electricity to homes across England, Scotland, and Wales. You can manage your energy accounts for a new property using the Fuse app's "Add property" feature. Smart meters enable automated readings and can qualify customers for EV tariffs. Ofgem1, the UK's energy regulator, oversees gas and electricity suppliers in Great Britain, ensuring consumer protection and market rules are followed.

Water supply

Water supply is typically managed by regional providers. You will need to contact both your old and new water companies to inform them of your move. Provide a final meter reading for your old property, if applicable, to ensure accurate final billing.

Broadband and TV

Moving your broadband to a new address requires advance planning. Providers like Sky and BT offer services to move your Sky broadband to a new address or move your BT Broadband to a new address, but this often requires several weeks' notice. If you are wondering how to move your Sky to a new address, contact them well in advance to arrange the transfer or installation at your new property. For Starlink users, you will need to update your service address through their portal to understand how to move your Starlink to a new address.

Council tax

When moving to a new address, informing your local council about your change of address is mandatory. You must provide your move-out date from your old property and your move-in date at your new one to ensure you are billed correctly and avoid any penalties.

Updating government services for your new address

Several government bodies require notification of your new address to ensure compliance and continued receipt of important communications.

• DVLA and vehicle registration: If you drive, updating your driving licence and vehicle log book (V5C) with your new address is a legal requirement2. This can usually be done online via the DVLA website.
• HMRC and tax records: Inform HMRC of your new address to keep your tax records up to date3. This is particularly important for self-assessment, tax credits, or any benefits you may be receiving.
• Electoral roll: Registering on the electoral roll at your new address ensures your right to vote in local and national elections4. It can also be a factor in credit checks.

Post-move essentials for your new address

Even after the main move, a few crucial tasks remain to ensure you are fully settled and secure in your new home.

1. Setting up mail redirection: To ensure important post reaches your new home, Royal Mail offers a mail redirection service5. This service can be set up for a specific period, giving you time to update all your contacts. This is particularly useful if you have moved to a new address and are concerned about missing important documents.
2. Registering with local services: Beyond healthcare, explore other local services in your new area, such as libraries, community centres, and local clubs. This helps you integrate into your new community. Consider joining the Priority Services Register (PSR) if you or someone in your household needs extra support, for example, if you are of pensionable age, have a disability, or have children under five. This free service ensures you receive additional help from energy and water companies, especially during power cuts or supply interruptions.
3. Getting settled in: Finally, take the time to get settled in. Unpack gradually, familiarise yourself with your new neighbourhood, and make your new house feel like home. Moving is a significant event, and it is perfectly fine to take your time adjusting.

How Fuse Energy simplifies moving to a new address

Moving home presents an opportunity to embrace a more modern approach to energy management. Fuse Energy aims to rebuild the energy system, offering a transparent and controlled experience that aligns with the vision of energy being 'solved'.

Seamless energy transition with the Fuse app

The Fuse app simplifies the energy transition for movers. Customers can easily manage their energy accounts using the "Move out" and "Add property" features, providing clarity and control during a potentially chaotic time. This means you can focus on building your new life without energy anxiety. Bills are issued on the second working day of each month for usage from the first to the last day of the previous month.

Embracing abundant energy in your new home

Fuse Energy frames moving not as a chore of managing bills and limited resources, but as an opportunity to embrace effortlessly managed, clean energy. By providing the infrastructure for abundant, clean energy, Fuse allows you to live fully now and keep tomorrow, enabling you to use more energy without guilt. This approach aligns with the vision of a future where energy is invisible and abundant, making your new home ready for the future you imagined.

Take the stress out of managing your energy when moving home. With Fuse Energy, you get clear pricing, real-time usage data (for smart meters), and a modern energy experience designed around you. Switching takes as little as 3 minutes, so you can take control of your bills from day one. Click here to switch to Fuse Energy today and start saving. Find out more about our mission to deliver abundant, clean energy by clicking here.

References

1. Ofgem. About us.
2. UK Government. Change the address on your driving licence.
3. UK Government. Tell HMRC about a change to your personal details: Change of name or address.
4. UK Government. Register to vote.
5. Royal Mail. Redirection – forward your post to a new address.