---
title: "Fuse Energy: now the UK's best-rated energy supplier"
description: "Fuse Energy has achieved 4.9/5 on Trustpilot, making us the best-rated energy supplier in the UK."
url: "https://www.fuseenergy.com/blog/fuse-energy-highest-rated-uk-energy-supplier"
updated: "2026-10-21"
---

# Fuse Energy: now the UK's best-rated energy supplier

Fuse Energy has achieved **4.9/5 on Trustpilot**, making us the best-rated energy supplier in the UK. Here's what customers are saying right now:

 

## What's behind our 4.9 trustpilot rating?

**1. Excellent in-house engineers**

> I'm extremely happy with the service provided by Fuse. [The] engineer was professional, friendly, and efficient from start to finish. He called before arriving, explained everything clearly, and carried out the work to a high standard. The whole process was smooth and hassle free.^[1]

**2. Easy-to-use Fuse app**

> Fuse are so helpful. The app is brilliant and contacting them is simple and hassle free!

**3. 24/7 customer support**

> Amazing customer experience by chatting with Grace. My query regarding tariff, switch, exit fees was well understood and quickly resolved. I got an outcome that went above and beyond my expectations.

## Want to leave a review?

> I never really write company reviews, but you guys have been brilliant.

If you feel the same, [leave us a review](https://uk.trustpilot.com/review/fuseenergy.com). With bills increasing, more people are comparing suppliers. Your review helps others make an informed choice.

## Interested in how much you can save?

The energy price cap rose by 4% on 1 October, to £1,723 a year for a typical household, and analysts expect a further rise in January. See how Fuse compares to what you're paying now, and switch in less than three minutes.

## But we're not happy yet…

We remain dedicated to providing excellent service to our customers across all areas. Now that we've achieved 4.9 stars, the next goal is 5/5.

## Frequently asked questions

### Is Fuse Energy the best-rated energy supplier in the UK?

Yes. As of 8 October 2026, Fuse Energy is the highest-rated energy provider on Trustpilot, with a rating of 4.9/5. The overall rating may change as new reviews are added.

### What do customers say about Fuse Energy?

In Trustpilot reviews, customers most often mention three things: the quality of Fuse Energy's in-house engineers, the ease of using the Fuse app, and the 24/7 customer support.

### Does Fuse Energy offer 24/7 customer support?

Yes. Fuse Energy's customer support is available 24/7 via the Fuse App.

### Where else is Fuse recommended?

[The Sun](https://www.thesun.co.uk/money/40585549/fixed-energy-deals-beat-price-cap-save/), [Local Energy Prices](https://localenergyprices.co.uk/guides/cheapest-energy-suppliers-in-the-uk-right-now), [Money Saving Expert](https://www.moneysavingexpert.com/utilities/are-there-any-cheap-fixed-energy-deals-currently-worth-it/) and [Which?](https://www.which.co.uk/reviews/cutting-your-energy-bills/article/how-to-save-on-your-energy-bill/how-to-get-the-best-energy-deal-aCNon5I6ctgM) recommend Fuse Energy for the cheapest fixed rate tariffs offered in October 2026.

[Uswitch](https://www.uswitch.com/gas-electricity/suppliers/fuse-energy/) recommends Fuse Energy because it has consistently offered tariffs at some of the lowest prices available throughout 2025 and 2026.

## References

1. Trustpilot. [Fuse Energy reviews](https://uk.trustpilot.com/review/fuseenergy.com)

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Rates, availability, and regional off-peak windows change. Check the source page for current terms.

**Disclaimer**

For the avoidance of doubt, this article is provided for informational purposes only and is not intended to constitute legal or financial advice. The author and/or Fuse Energy shall not be responsible for any losses arising out of any reliance on the information contained herein.